Do You now Your IQ?
(+ Guided Tour of the BT Cardif International Data Centre)

Numbers are strictly limited so this event will be e-ticketed.

Applications by e-mail to the Branch Secretary (ralphmiller@bwlch.freeserve.co.uk). We will need to know your name, car registration and which tour you wish to attend for security reasons.

Please note that all attendees need to register for attendance and bring Photo ID on the day of visit e.g passport / driving licence etc.

Nigel Turner, BT

BT CARDIFF International Data Centre, Ty Cynnal, Watkiss Way, Cardiff, CF11 0SW (for older sat nav use: CF11 0UZ )

DO YOU KNOW YOUR IQ?

If you are looking for a way of potentially saving your organisation up to 20% of its annual turnover, this talk from BT's Nigel Turner, Head of BT Design's Customer Management Practice, is for you. In the presentation Nigel will tell you how BT saved over £600 million from its bottom line through improving the quality of information held within its IT systems. He will also test your own IQ (Information Quality) - how much do you know about IQ and what the impacts of poor IQ are? This will include:

• Why IQ is both a major business and IT issue for organisations?
• What impact does deficient IQ have on an organisation, its customers and partners?
• How you can start an IQ (Information Quality) improvement initiative?
• What skills are needed for a successful IQ programme?
• How you can measure the benefits of IQ improvement?